If you have read the introductory pages on our personnel policy, you will see that we have a flexible employment policy, in that we engage people on a salaried, contract or freelance basis, according to the level of demand for your skills.

Essentially, if you are telemarketing person wishing to work from home, your location is irrelevant, provided that you can comply with the criteria contained within the candidate profile below. Such people need not only to have the right skills, equipment and experience, but also to be self-motivated, self-analytical, self-critical individuals. Not everyone fits this profile, so please satisfy yourself that you are able to meet these criteria. If you have any doubts, please tell us about them and we will try to find a solution, because it is inevitable that we will find out fairly quickly!

Also, if you are seeking contract work, you will be asked to sign a non-disclosure and exclusivity agreement which will probably preclude you from working with any similar agency or with any of our clients, so be prepared for this from the outset.

Please make your preferences clear when you enquire/apply. If you are applying for a telemarketing position, we rarely make a salaried offer to anyone until we have trialled that person. This is, of course, also an opportunity for you to assess us!

If you are currently self-employed, you will need evidence of this. If you are not, but intend to be self-employed, we will contact you only on presentation of the relevant IR forms.

If you are looking for a full-time operational role, please call us first, but be prepared to send a CV by e-mail subsequently.

Applying for work with EUROPA

We are always on the look-out for people with the skills, experience and personality to help us to grow and improve our productivity, but, in order to save us all time, please read the details below thoroughly before contacting us. Once you’ve done so, you can either call and talk to someone directly or e-mail your details to enquiries@europa.co.uk, following up afterwards. Please remember we are a communications company, so the first thing on which you will be appraised is how you apply. If a prospective telemarketer cannot make this call, he/she can probably expect early rejection!

The candidate profile page below gives you an idea of the skills which you will need to work with EUROPA, along with some of the questions which we will ask. No one is a perfect fit, of course, and some points are more relevant to some roles than others. If you are able to give us some indication of your level of experience in each area, you will speed up the decision process immensely!

Candidate Profile

Please provide us with the following information:

Personal Details:

• Name
• Position(s) interested in
• Phone number(s)
• E-mail
• Postal address
• Marital status/children
• Date of birth
• Driving licence and own transport
• GCSE/A levels or equivalent
• Degree
• Minimum salary or daily rate sought
  

Employment history (Please outline employer; employer’s business; positions held; dates; reasons for leaving, in chronological order – last job first.)

Note: We are of course keen to learn about your level of IT industry experience in sales, sales support or marketing, as well as any agency, account management and project experience you may have.

Summary of Sales and Marketing experience/qualifications qualifications (Please outline any experience in such areas as teleresearch/telemarketing; direct mail; database-marketing; event management; design and printing.)

Also mention any other skills that you would consider relevant for the job applied for.

When applying, please be prepared to provide an objective assessment, with evidence, where possible,
of your aptitude in the following areas:

• verbal and written communications
• sales
• presentation skills
• keyboard literacy and speed
• numeracy
• time management
• people management
• How well do you cope in a high-pressure, ‘sales-type’ environment, where you have multiple tasks, tight deadlines and constantly changing schedules and priorities?
• Do you prefer working alone or in a team?
• Are you used to multitasking?
• With what sort of people do you prefer to work?
• What are the main things which you expect from your employer?
• Do you smoke?
• What sports do you play?
• What are you main pastimes?
• Why are you currently looking for work?
• Where did you hear about EUROPA?
• Why do you think you want to work with us?
  

Applicants to home-based positions:

Minimum requirements will be:

• reasonable-spec PC
• recent version of MS Excel, Access and Word
• Internet account (not hotmail)

The ideal situation will include a separate office and phone line (broadband will eventually become a major plus).

Questions we will ask:

The majority as for office-based applicants (above) plus:

• What are your long-term work plans/ambitions?
• Have you worked from home before?
• How would you rate your PC skills? (typing ability; Excel and Word; knowledge of Access)
• What people-management experience do you have?
• Are you self-employed now?....would you be if necessary?
  

Thanks for your consideration!